As Office Manager, Lea Smith is responsible for creating and maintaining a highly effective administrative services process. In this role, she is responsible for the management of administrative functions and the administrative internship program, and supports the Director of Operations to implement and clarify staff organizational procedures, financial controls, and expense report submission.
Before joining NorTech, now Team NEO, in August 2010, Lea was a receptionist at Zaremba, a Cleveland-based real estate developer. She was responsible for providing administrative support to the property manager and served as an onsite liaison for building tenants at Zaremba’s Charter One Global Enterprise Center. Prior to joining Zaremba, Lea was a client services representative at OSI Collection Services, Inc.